Notary FAQs — Common Questions Answered | Mali + Co. Notary

Question 1

What is a notary public?

Accepted Answer

A notary public is a state-commissioned official authorized to witness the signing of important documents, verify the identity of signers, and deter fraud. Notaries serve as impartial witnesses and apply an official seal to certify that signatures are genuine.

Question 2

What documents can you notarize?

Accepted Answer

We notarize a wide range of documents including affidavits, powers of attorney, consent forms, real estate deeds, loan packages, business contracts, and more. If you're unsure whether your document qualifies, contact us and we'll be happy to help.

Question 3

What do I need to bring to my appointment?

Accepted Answer

You'll need a valid, government-issued photo ID (such as a driver's license, state ID, or passport) and your unsigned documents. Do not sign your documents before the appointment. The notary must witness your signature in person.

Question 4

Can you notarize a document that is already signed?

Accepted Answer

Generally, no. Most notarizations require the signer to sign in the presence of the notary. If your document is already signed, please contact us before your appointment so we can advise on the best course of action.

Question 5

Do you offer Remote Online Notarization (RON)?

Accepted Answer

Yes. Mali + Co. is RON-enabled, meaning we can notarize certain documents for clients remotely via Proof.com, a secure video platform. This service is available for eligible document types and signers located within the state. Contact us to find out if your document qualifies.

Question 6

How do I schedule an appointment?

Accepted Answer

You can book an appointment by sending an email or submitting a request through our contact form. We'll confirm your appointment and provide any preparation instructions within 24 hours.

Question 7

How far in advance do I need to book?

Accepted Answer

We recommend booking at least 24 to 48 hours in advance to ensure availability. Same-day appointments may be available depending on our schedule. Contact us and we'll do our best to accommodate you.

Question 8

What are your hours of operation?

Accepted Answer

Our standard hours are Monday through Friday, 9am to 7pm, and Saturday 10am to 5pm. Sunday appointments are available by request. Mobile notary visits can often be scheduled outside standard hours for an additional fee.

Question 9

What is your cancellation policy?

Accepted Answer

We ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. Late cancellations or no-shows for mobile visits may be subject to a cancellation fee.

Question 10

What is a mobile notary?

Accepted Answer

A mobile notary travels to your location, whether that's your home, office, hospital, care facility, or another convenient spot, to perform notarizations on-site. This eliminates the need for you to travel and is especially helpful for those with mobility limitations or time constraints.

Question 11

Where do you travel for mobile notary services?

Accepted Answer

We serve Virginia for mobile notary visits. If you're outside our standard service area, contact us. We may still be able to accommodate you, potentially with a travel fee.

Question 12

Is there an additional fee for mobile notary visits?

Accepted Answer

Yes, mobile notary visits include a travel fee in addition to the standard notarization fee. The travel fee varies based on distance and time of day. We'll provide a full quote when you book your appointment.

Question 13

Can you come to a hospital or care facility?

Accepted Answer

Absolutely. We regularly serve clients in hospitals, nursing homes, assisted living facilities, and rehabilitation centers. Please let us know the location and any facility-specific requirements when booking.

Question 14

What is a Notary Signing Agent?

Accepted Answer

A Notary Signing Agent (NSA) is a notary who has received specialized training to handle loan and real estate closing documents. NSAs work with lenders, title companies, and real estate attorneys to ensure loan packages are signed correctly and returned on time.

Question 15

Can you handle my real estate closing?

Accepted Answer

Yes. We are a certified Notary Signing Agent experienced in purchase closings, refinances, home equity loans, and more. We coordinate directly with your lender or title company to ensure a smooth signing experience.

Question 16

How long does a loan signing typically take?

Accepted Answer

Most loan signings take between 60 and 90 minutes, depending on the size of the loan package and the number of signers. We'll walk you through each document and make sure everything is completed accurately.

Frequently Asked Questions

General Questions

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Mobile Notary

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